Jack revisits the four-year-old case of a missing woman when Vivian, who's never given up on the case, gets a new lead. Noreen: Kirstie Alley. Charles Huffman: James Eckhouse. Jessica: Amanda Fuller. Vivian: Marianne Jean-Baptiste.
A wounded war hero vanishes while recuperating at home, and Jack believes that conflicting accounts of his heroic deed have something to do with the disappearance. Danny: Enrique Murciano. Martin: Eric Close. Vivian: Marianne Jean-Baptiste.
The owner of a hair salon vanishes, and suspicions lean towards the man's son, who had a strained relationship with his father and a possible motive for murder. Martin: Eric Close. Samantha: Poppy Montgomery.